December 22, 2024

Return an Item

To process a return kindly send in a mail:

  • Your package contains a return slip which must be filled and enclosed with the items, noting the reason(s) for return and whether you wish to exchange the item(s) or receive a refund (based on your form of payment).
  • Buyer is fully responsible for processing return and paying return shipping fee
  • Please note, customers outside the U.S. must include any and all commercial invoices (included with your return label) for items being returned
  • Buyer must send an email to info@kendiscreations.com confirming a return will be made including the order number
  • A return confirmation email will be sent, once we receive the package

Mail your returned item(s) to

For further assistance, please contact Client Services at info@kendiscreations.com .

Once your return arrives back at our facility, kindly note that it generally takes 5 – 7 business days to process, upon which you will be notified via email once your return has been successfully completed.